Working With Difficult People - eBook

- ISBN: 9781101662731, 9781101662731
- Published: 2002
- Format: DRM Protected ePub
- Publisher: Prentice Hall Press
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
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