Terrific Five Star Customer Service: Learning about Excellent Service From Special People

Reach and keep customers with the time - tested principles of Terrific! Five-Star Customer Service. Best-selling leadership author and motivational speaker Stan Toler brings information to life through a diverse range of real-life stories and examples, including his experiences with his niece, who has Down Syndrome and works in customer service. Learn how connecting with your customers in a warm, personal, and attentive way reflects leadership excellence.